Storeden Connect API
Version: c5d9742
Storeden Platform
Version: 2ef1611
Storeden Platform Updates
Last push: December, 11 09:22:56
Storeden API Performances
Average response time 300ms

Issues History

Increase in response time Monitoring - Nov, 20 2018 - Nov, 20 2018

  • Monitoring ( 16:36 ): This issue has been solved as quick as possible and everything is back to normal
  • Investigating ( 16:31 ): We're experiencing an high load time in some stores from north-Italy connections.

Extreme high packet loss due to network saturation Resolved - Nov, 19 2018 - Nov, 19 2018

  • Monitoring ( 19:41 ): This problem has been identified and traffic shaping rules have been published for some regions.
  • Investigating ( 19:30 ): We're experiencing an extreme high incoming udp traffic. We're working to resolve this issue as quickly as possibile. Some connections has been rull-routed to protect the system.

Increase in response time Resolved - Nov, 13 2018 - Nov, 13 2018

  • Resolved ( 09:57 ): This issue has been solved as quick as possible and everything is back to normal
  • Investigating ( 09:54 ): We're experiencing an high load time in some stores. We're working to resolve this issue as quickly as possibile.

Increase in response time Resolved - Oct, 26 2018 - Oct, 26 2018

  • Resolved ( 12:39 ): This issue has been solved as quick as possible and everything is back to normal
  • Investigating ( 12:04 ): We're experiencing an high load time in some stores. We're working to resolve this issue as quickly as possibile.

Paypal IPN may be not delivered Resolved - Oct, 19 2018 - Oct, 24 2018

  • Resolved ( 21:13 ): Paypal has resolved the issue about delivery of Instant Payment Notification.
  • Investigating ( 17:00 ): Paypal has an issue with the delivery of Instant Payment Notification.
    Some orders may be not change status to paid automatically.
    For more info: Paypal status page

Packet loss on some networks Resolved - Oct, 07 2018 20:21 - Oct, 07 2018 20:23

  • Resolved ( 20:48 ): Normal connectivity has been restored. No further action
  • Monitoring ( 20:23 ): Normal connectivity has been restored. We are currently monitoring for any outstanding connectivity issues
  • Investigating ( 20:21 ): We are currently investigating a packet loss issue in some networks. We will continue to update this status page as we receive additional information.
    Enterprise Line is not affected by this issue.

Unexpected problem with connectivity in Europe - Resolved - Sep, 14 2018 11:28 - Sep, 14 2019 11:37

  • Monitoring ( 13:06 ): Main connection has been restored and average packet loss is close to 0 %
  • Resolved ( 11:37 ): Our engineers with the connectivity provider has migrated the main connection and activated a secondary failover network to increase throughput
  • Incident ( 11:28 ): We are investigating reports of service unavailability due to high packet loss (~ 92 % ) on our main connectivity provider

Automatic Sitemap Generation - Pushed - Mar, 31 2016 09:45 - Mar, 31 2016 10:28

Automatic Sitemap Generation is available for all stores

We have developed an automatic sitemap generation feature for all stores.
With this implementation the sitemap will be populated even the main product specific image.

Products Api Upgrade - Resolved - Feb, 23 2016 18:01 - Feb, 23 18:28

Update: Connect API was updated without downtime.

We are upgrade the Connect API Products API.
You may receive a delay in delivering response.
Upgrade should not require more than 30 minutes.

Api Documentation - Resolved - Feb, 09 2016 16:00 - Feb, 09 21:30

Update: Storeden Guide is online.

We are updating the guide relative to the API.
The guide may be unreachable for a few moments during upgrades.

Minor service outage - Resolved - Jan, 27 2016 04:00 - Jan, 27 2016 23:00

Update: All services are available for all customers.

We are suffering a datacenter bandwidth problems.
We are working with datacenter to restore full bandwidth to all e-commerce.