Status history, past 90 days
Storeden Platform
Version: 6bd71ce
Storeden Platform Updates
Last push: September 12, 2024, 16:35:36
Storeden API Performances
Average response time 122ms
Issues History
Wind3 Peering resolved Sep, 06 2024
- Resolved ( 23:40 ): Issues has been resolved
- Monitoring ( 12:00 ): The problem seems to be under control and you should experience much less slowdown
- External Provider Error ( 04:36 ): Some stores may encounter some problems connecting the platform. This is due to a wind3 peering outage
CDN Error resolved Oct, 13 2021
- Resolved ( 10:32 ): Issues has been corrected.
- Recovery ( 10:27 ): Most website does not encounter this error anymore.
- Storeden Routing ( 10:15 ): Our engineers have changed some routings in order to speed up the recovery for static files.
- External Provider Error ( 09:36 ): Some stores may encounter some static resource loading errors. The problem is caused by the CDN provider who is currently experiencing some problems.
Planned maintenance completed Sep, 24 2021
- Planner maintenance ( 22:47 ): Maintenance completed.
- Planner maintenance ( 22:30 ): Planned maintenace. Some pages may encounter an high loading time
High latency on some stores resolved Aug, 04 2021
- Resolved ( 22:56 ): The problem was identified in a carrier line that was isolated and failover was triggered.
- Monitoring ( 22:53 ): Issue seems to be resolved. Our team is monitoring the issue.
- Investigating ( 22:51 ): Our team is working on the issue.
- Incident ( 22:51 ): Some stores are experiencing high access times.
Some API fails under CERT_ERROR resolved Mar, 28 2021
- Resolved ( 08:35 ): All APIs call are correctly managed.
- Monitoring ( 07:49 ): A new config has been released to EU region.
- Monitoring ( 07:33 ): Our team is working on the issue.
- Incident ( 07:18 ): Some APIs call failed under CERT_ERROR.
Ebay order downloader not available resolved Mar, 22 2021
- Monitoring ( 17:00 ): We are monitoring this issue.
- Incident ( 15:11 ): Few store are not able to download orders from their ebay account. Our engineering team is looking at this.
High latency for some stores resolved Jan, 31 2021
- Resolved ( 21:20 ): Our network team update some routing rules and issue is gone.
- Monitoring ( 21:17 ): We continue monitor this issue.
- Incident ( 21:11 ): Few store encounter an high latency accessing their store.
Wind3 Connectivity Issue resolved Oct, 09 2020 - Oct, 10 2020
- Resolved ( 05:00 ): issue closed
- Monitoring ( 03:27 ): dns issues seems to be fixed. We continue to monitor dns resolution on wind3 carrier
- Incident ( 10:54 ): Users with provider Wind3 may encounter connection failure for Wind3 dns issues with Italian provider
CDN Italy > Europe high latency resolved Sep, 08 2020 - Sep, 08 2020
- Resolved ( 10:07 ): Issue has been resolved.
- Monitoring ( 09:43 ): A failover routing has been deployed
- Incident ( 09:18 ): We found an unexpected high latency on CDN for routing Italy2Europe for some Carrier
Endpoint may occur in an error resolved Mar, 28 2020 - Mar, 28 2020
- Resolved ( 05:48 ): Issue has been resolved.
- Incident ( 02:04 ): We are working on issue.
- Incident ( 01:58 ): Endpoint may occur in an error.
Disconnection occurred for some users resolved Feb, 04 2020 - Feb, 04 2020
- Resolved ( 10:48 ): Issue has been resolved.
- Monitoring ( 10:47 ): There is an issue with a main connectivity carrier.
- Incident ( 10:45 ): Some users can not connect to platform.
Main connection switch issue resolved Nov, 16 2019 - Nov, 16 2019
- Resolved ( 22:42 ): A new switch has been deployed in SuperNap (MI).
- Monitoring ( 21:28 ): There is an issue with a switch in SuperNap (MI).
- Incident ( 21:25 ): Some users can not connect to platform.
Scheduler maintenance completed Oct, 19 2019 - Oct, 20 2019
- Ending ( 02:10 ): Systems upgrade completed without significant downtime.
- Starting ( 23:50 ): System will be on scheduler maintenance.
Interrupted service on admin panel resolved Oct, 10 2019 - Oct, 10 2019
- Resolved ( 23:47 ): Issue has been addressed with Retelit carrier(MI).
- Monitoring ( 17:02 ): Issue has been address on bad routing on SuperNap (MI).
- Incident ( 17:01 ): Some users are experiencing a connection lost on admin page or website.
Interrupted service on some stores resolved Sep, 20 2019 - Sep, 20 2019
- Resolved ( 13:01 ): Issue has been addressed and resolved.
- Incident ( 12:43 ): Some users are experiencing a bad performance loading pages or website unavailable.
Degraded performance. Resolved Jul, 16 2019 - Jul. 16 2019
- Resolved ( 13:11 ): Issue has been fixed.
- Incident ( 12:58 ): Some users are experiencing a bad performance loading pages.
Intermitting connection for admin & stores. Resolved May, 17 2019 - May, 17 2019
- Resolved ( 06:12 ): Issue has been resolved.
- Incident ( 04:42 ): Some users are experiencing a connection lost loading pages.
Connection lost for some stores. Resolved Apr, 4 2019 - Apr, 4 2019
- Resolved ( 18:23 ): Issue resolved.
- Incident ( 18:02 ): Some Italy users are experiencing an high latency or connection lost loading pages.
Experiency high latency. Resolved Mar, 21 2019 - Mar, 21 2019
- Resolved ( 11:56 ): Issue resolved.
- Monitoring ( 11:07 ): We are current investigating the issue.
- Incident ( 11:02 ): France and Italy users are experiencing an high latency on loading pages.
High loading time for some stores. Resolved Mar, 04 2019 - Mar, 04 2019
- Resolved ( 15:33 ): All systems are working correctly.
- Monitoring ( 15:30 ): We are monitoring the issue.
- Incident ( 15:11 ): High loading time for some stores.
Bad routing for some stores Resolved Feb, 24 2019 - Feb, 24 2019
- Monitoring ( 06:38 ): Resolved
- Monitoring ( 06:32 ): Traffic directed to some store, is not routing correctly
Massive traffic (Denial-Of-Service) Resolved Feb, 6 2019 - Feb, 7 2019
- Monitoring ( 11:02 ): Traffic is back to normal level, we will continue to monitoring the situation closely
- Working ( 08:02 ): We are investigating reports for huge reflection traffic
Interruption in service on some stores Resolved Dec, 24 2018 - Dec, 25 2018
- Resolved ( 02:11 ): This incident has been resolved
- Investigating ( 23:45 ): Some stores are currently inaccessible